Returns & Exchanges

At Dayspring Pens, we want you to be completely satisfied with your purchase. If your item is not a perfect fit, we offer a 30-day window for returns and exchanges on non-personalized merchandise.

1

Initiate Your Request

Log into your account and select the order you wish to return, or contact our customer support team to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are attached and the product is in unworn, pristine condition.

3

Ship the Item

Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing